Terms of Service

Effective date: 2026-09-10·Last updated: 2026-09-10·Version: 1.2.0

These Terms of Service (“Terms”) govern access to and use of the Olvara web service operated by R. Gilvert, Brunngasse 14c, 4124 Schönenbuch, Switzerland (“Operator”, “we”, “us”).

By creating an account or otherwise using the service in a way that requires acceptance of these Terms, you agree to them. If you do not agree, do not use the service.

1. Service

Olvara is a web-based fragrance discovery and personalization service. Features may include, without limitation:

• user profiles and account settings
• fragrance ratings and preference signals
• fragrance recommendations and related explanations
• a derived olfactory / preference profile
• bottle recognition and related image analysis
• shelf / fragrance evaluation workflows
• skin-related optical measurement features (not medical diagnosis)
• wear tests and wear observations
• collection and want-to-try management
• free-text interactions and search
• AI-generated or AI-assisted functionality
• future free and premium feature sets

We may modify, add, or discontinue features. Availability of any particular feature is not guaranteed.

No guaranteed predictions. Recommendations and scores are personalized computational outputs. Fragrance experience is subjective. Results may be incomplete, incorrect, or vary over time. Do not rely on Olvara as a guarantee that you will like or dislike any fragrance.

No medical claims. Skin-related optical measurement features do not currently determine fragrance-preference recommendations. They do not provide medical, dermatological, or health diagnosis, treatment, or advice.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable law.

Minimum age: You must be at least 16 years old. Only persons with full legal capacity under applicable law (or their duly authorized representatives) may create accounts.

3. Account

You may create an account using email and password, magic-link authentication, or supported OAuth providers (currently Google and Apple), subject to availability and third-party terms.

You agree to:

• provide accurate account information and keep it reasonably up to date
• keep credentials and devices secure
• be responsible for activity under your account, except where unauthorized access results from our failure to implement reasonable security measures

We may suspend or terminate accounts for misuse, security risk, legal compliance, or material breach of these Terms.

4. Acceptable use

You must not:

• use the service unlawfully
• attempt to bypass security or access controls
• scrape or harvest data at scale without authorization
• reverse engineer the service except where mandatory law permits
• abuse AI or identification features (for example to harm others or evade restrictions)
• introduce malware or interfere with infrastructure
• access another user’s information without authorization

5. Intellectual property

We and our licensors retain all rights in the platform, software, design, branding, recommendation systems, proprietary content, and derived methodology.

Brand and product names of third-party fragrances belong to their respective owners. Olvara does not claim affiliation with perfume houses unless expressly stated.

6. User content

You retain ownership of content you submit (including photographs, free text, ratings, and similar user-generated data). You grant the Operator a limited, non-exclusive licence to host, process, analyse, transmit, and display that content solely as needed to provide, secure, support, and improve the service.

This licence is not an assignment of ownership and is not intended as a broad perpetual “ownership-style” transfer beyond operational needs.

7. AI outputs and recommendations

Parts of the service use third-party AI and related infrastructure. Outputs:

• are personalized computational results, not objective guarantees
• may be incomplete, incorrect, or inconsistent
• can vary between sessions or model versions
• should not be relied on as sole basis for purchase or safety decisions beyond ordinary consumer judgment

8. Fragrance information

Fragrance-related information may include manufacturer data, third-party sources, AI-generated summaries, user-derived signals, and editorial interpretations. Information may be incomplete or not current.

9. Availability

We do not promise uninterrupted or error-free availability. We may perform maintenance, modify the service, discontinue features, or experience technical outages.

10. Paid access and fees

Paid access (including Olvara Privé · 24 hours and recurring Olvara Privé) is described in the Subscription Terms. Paid access is currently offered for purchase. See /subscription.

11. Marketing communications

Transactional messages (authentication, security, account, billing, and subscription notices) may be sent as needed to operate the service. Promotional marketing is separate and will not be assumed solely because you create an account; marketing preferences, where offered, are stored independently.

12. Liability

To the fullest extent permitted by applicable law, the Operator’s liability is limited in accordance with mandatory Swiss law and any other non-waivable consumer protections that apply to you.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited (including, where applicable, for wilful misconduct or gross negligence, or liability for death or personal injury caused by negligence where such exclusion is unlawful).

13. Changes

We may update these Terms. Material changes that require renewed acceptance will be presented in-product with an updated version identifier. Continued use after required acceptance constitutes agreement to the updated Terms.

Price changes for existing recurring subscriptions, when subscriptions exist, will not be applied silently and retroactively; we will give appropriate notice and comply with applicable consumer law, including preserving a cancellation option before a new price takes effect where required.

14. Governing law

These Terms are governed by Swiss law, without prejudice to mandatory consumer protection rules of your country of residence that cannot be waived by contract. Nothing in these Terms removes mandatory rights available to consumers under applicable law, including any mandatory withdrawal, cancellation, or refund rights.

15. Contact

R. Gilvert Brunngasse 14c 4124 Schönenbuch Switzerland Email: hello@olvara.luxe